As our new Director of Operations, Fabio Nichilo sees his position as one of mentorship and leading by example.
“I’m here to be part of a strong leadership team that is dedicated to mentoring our staff so that they can grow in their careers, while we nurture a culture of continuous improvement, accountability, and improvement,” he says.
Throughout the interview process, Fabio felt a connection to the team, and our goals and so the decision to join us was an easy one. He was impressed by the industry knowledge, dedication, and strength of the company.
His philosophy on serving our customers aligns with what has made us so successful. “Any time you’re supplying something to a customer, it’s important”, he says. “They depend on you to make sure their vision is successful.”
He adds, “It’s not the mistakes you make, but the response and quick actions you take to resolve them that matters to most customers.”
When he’s away from work, Fabio enjoys sports and outdoor activities with his family.
Welcome Fabio. We’re lucky to have you on our team.